Responsible Gaming

Gambling at Cleobetra is intended for entertainment purposes only and should never be considered a source of income or financial solution. We promote a safe and enjoyable gaming environment where our players can engage in online pokies responsibly. Our commitment to responsible gaming is integral to our operations, ensuring that players have access to the necessary tools and resources to maintain control over their gambling activities.

Self-Control Tools

Cleobetra provides a range of responsible gambling tools designed to help players manage their gaming experience effectively. These self-control tools include:

• Deposit Limits: Players can set limits on the amount of money they deposit within a specified period.
• Loss Limits: This feature allows players to establish a maximum loss they are willing to incur during their gaming sessions.
• Wagering Limits: Players can set limits on the total amount they wager, ensuring they do not exceed their personal financial boundaries.
• Session Time Limits: This tool helps players manage the amount of time spent playing, allowing them to set limits on their gaming sessions.
• Cooling-Off Periods: Players can take a break from gambling for a specified duration, during which they cannot access their accounts.
• Self-Exclusion Options: Players can voluntarily exclude themselves from accessing their accounts for a predetermined period or indefinitely, providing a crucial mechanism for those who feel they need a break from gambling.

These tools are easily accessible within the player account settings and can be adjusted according to individual preferences.

Self-Assessment

To help players identify early signs of problematic gambling behavior, we encourage self-reflection through the following questions:

1. Am I gambling to escape from stress or emotional issues?
2. Do I often feel the need to gamble with larger amounts of money to get the same excitement?
3. Have I experienced feelings of guilt or remorse after gambling?
4. Do I find myself chasing losses, trying to win back money I have lost?
5. Is my gambling affecting my personal relationships or responsibilities?
6. Am I spending more time and money on gambling than I originally intended?
7. Do I lie to friends and family about my gambling habits?
8. Have I ever felt the need to borrow money to continue gambling?

Players who answer “yes” to any of these questions may benefit from reassessing their gambling habits and considering the use of responsible gaming tools available at Cleobetra.

Protection of Minors

At Cleobetra, we take the protection of minors very seriously. Our procedures to prevent underage access include:

• Age Verification: We implement strict age verification measures to ensure that players are of legal gambling age.
• KYC Checks: Know Your Customer (KYC) checks are conducted to confirm the identity and age of all players during the registration process.

These measures are designed to safeguard young individuals from accessing our platform, aligning with regulatory expectations in Australia.

External Help

For players seeking additional support, we recommend reaching out to professional organizations specializing in gambling harm prevention. Notable resources include:

• GamCare: Offers advice and support for individuals experiencing gambling-related issues.
• BeGambleAware: Provides information to help players make informed decisions about their gambling activities.
• Local Support Services: Various Australian organizations offer counseling and support for those affected by gambling, including helplines and in-person services.

Players can access these resources for confidential support and guidance without judgment.

Early Warning Signs of Problematic Gambling Behavior

Recognizing early warning signs is crucial in maintaining a healthy relationship with gambling. Signs may include:

• Increased frequency of gambling sessions
• Spending more time and money than intended
• Feeling anxious or irritable when not gambling
• Neglecting personal responsibilities due to gambling
• Using gambling as a way to cope with stress or emotional pain

If players notice these signs, it is important to take immediate action to regain control over their gambling activities.

Immediate Action Steps

Players who feel they are losing control can take several immediate steps:

• Utilize self-control tools available in their account settings, such as setting deposit or loss limits.
• Consider implementing a cooling-off period to take a break from gambling.
• Reach out to the support team for assistance in managing their account or discussing concerns.
• Contact external support organizations for professional advice and resources.

Account Restriction and Self-Exclusion Mechanisms

Cleobetra offers account restriction mechanisms that allow players to set limits on their gambling activities. Players can adjust their limits at any time, ensuring they have control over their gaming experience. Additionally, the self-exclusion feature allows players to temporarily or permanently close their accounts, providing a necessary option for those who need to step back from gambling.

Emphasis on Personal Responsibility

Cleobetra encourages players to take personal responsibility for their gambling choices. The platform supports responsible gaming by providing various tools and resources designed to help players stay in control. It is essential for players to engage in self-reflection and utilize the provided measures to maintain a healthy balance in their gambling activities.

Confidentiality is a core principle at Cleobetra, and we ensure that all interactions with our support team are handled with care and respect. We adopt a non-judgmental approach, understanding that seeking help is a positive step towards responsible gaming.

By taking proactive measures and utilizing the resources available, players can enjoy their gaming experience responsibly while minimizing the risks associated with gambling. Cleobetra is committed to fostering a safe and enjoyable environment for all players.